Startup innovation. Flagship experience.
With Kit and Ace’s move to Hybris (a multichannel e-commerce and product content management framework) the startup fashion brand needed a strategic plan to help them wield the power of their newest software. With so much content capability at our hands, we helped Kit and Ace develop a strategy that aligned a new, exceptional online shopping experience, with a platform that connects their brand to the culture of influential artists and creators.
Walking into the experience, and navigating the store.
Center to the experience we built is Kit and Ace’s search widget. A game-changing navigation system, optimized for more efficiency with extensive user testing. The widget lets explorers click on contextually relevant pills, that navigate from page to page in an intuitive way that makes finding products, content, or the unexpected, continually seamless. The idea was born out of a desire to replicate the experience of discovery customers get when they walk into a Kit and Ace retail location.
Blending in with the creative community.
The Kit and Ace brand has major cachet with creator culture. To showcase this relationship, product content is delivered in an editorial context that features local chefs, entrepreneurs, artists and other community contributors aligned to the fabric of the brand. If users want the clothes featured in the story, a “Shop This Look” option is always available.
A modular design system.
For a product and brand that’s evolving as rapidly as Kit and Ace’s, we needed to design a modular system so the platform can adapt to a constant influx of new products, editorial features, and look books. Holding it all together with one unified style, is our design styleguide that informs how every page, component, and font should look and feel.
With Kit and Ace’s customer base, online shopping is a mobile-first behavior. So all our work was informed by a mobile-first approach that replicated the look and feel of smaller screens across wider real estates.
Closing the loop. Online and off.
Kit and Ace’s site treats the shopping experience as a unified experience, online or off. Content drives traffic between store and web with events. openings, and editorial content. While features like sending customer receipts to an email address, and the ability to add items in a physical change room to an online cart, help to extend the shopping experience across realms.