We’ve been tapped to lead research and strategy efforts to help this industry leader in design and architecture software identify new ways to unlock growth through a shift in how they engage their customers at scale.
Blueair / CX & E-Commerce ––
Blueair, a Unilever brand, tapped our team to lead a digital strategy and design engagement, helping strengthen brand positioning, creating an improved overall customer experience.
Prophet / CX & Experience Design ––
We’re partnering with the team at Prophet, a global brand consultancy, to bring experience design capabilities to several large-scale innovation and new venture engagements.
BC Hydro / CX & Experience Design ––
Since 2008, we have been a strategic partner to BC Hydro, a utility that provides electricity to homes and businesses across the province, helping deploy digital experiences that support customer and community needs.
Concord Theatricals / E-Commerce ––
For the past several years, we’ve supported Concord in their quest to deliver the best customer experience online, through the design and build of a custom, headless e-commerce platform.
Fiserv / Product Design ––
We worked with this global financial technology firm to reinvent the mobile wallet, prototyping and designing a mobile app to be deployed across Fiserv’s regional bank partners across the US.
Equisoft / Web & Mobile Strategy ––
As a global leader in financial and insurance software, we helped Equisoft deploy an updated online brand experience focused on improving lead generation and sales enablement.
Lululemon / Service & Product Design ––
Over several years, we were tasked with leading a variety of digital experience projects focused on deepening and evolving the brand’s relationship with customers across digital channels.
Goldman Sachs / Product Design ––
As part of the roll out of Marcus, the direct-to-consumer banking service, our team was tasked with helping the product design group move quicker, bringing new features to market.
Fox Factory / CX & E-Commerce ––
We worked with Fox Factory to define an improved customer experience across several brands, leading to the launch of new e-commerce sites for the Race Face and Zone Offroad brands.
Pirelli / Web & Mobile Strategy ––
As part of a product launch, we were tapped to create an online destination that would present customers with a compelling interactive experience through video-based narrative content.
Vancouver Aquarium / Web Strategy ––
We had the opportunity to support the Vancouver Aquarium and their relaunch of Ocean Wise, a new global environmental movement for the next generation of ocean conservationists.
Rocky Mountaineer / CX Planning ––
This premier tourism brand partnered with us on a CX planning engagement to define the roadmap of improvements and innovations that would support its future investment into digital channels.